"Personal Information" means any information about an individual from which that person can be identified. Personal information may include, for example, first and last name, birth dates, driver’s license, gender, race, e-mail addresses, credit information, home phone numbers or addresses, employment and educational history. Personal Information does not include, without limitation, aggregated information (i.e. information presented in summary or statistical form which does not contain data that would permit the identification of a specific individual without significant effort).
We may collect Personal Information from our customers, suppliers and other Site users in several ways:
We may gather account information through the Sites.
When you visit the Sites, we may ask you for Personal Information so that we can provide you with the products, services, or information that you have requested, including credit and financial information required in order to open a business account with us. When you maintain a business account with us and transact business through the Sites, we will ask you for information necessary to process and complete transactions with us, including your name, delivery and billing addresses, e-mail address, and credit card or other payment-related information.
We may maintain historical account information of our customers and suppliers.
Communications via our Site.
We collect personal information when you provide it to us through communications via our Site. This includes where you have contacted us through the channels listed on the “Contact Us” page on our Site and similar situations in which you have chosen to provide the information to us, including for customer services support.
Goods or Services You Request.
Where you request goods or services from us, we will collect your personal information in order to process your request and otherwise contact you following a purchase. The type of information we may collect from you may include contact details (including name, address, email address and telephone number) and employment details (including job title).
We may gather information from the Sites by cookies and Internet monitoring technologies.
We will only use your Personal Information when the law allows us to. Most commonly, we will use your Personal Information in the following circumstances:
Personal Information is used to complete and support your use of the Sites and the services provided thereon and to comply with any requirements of law. We may share Personal Information with third parties as described below:
We may contact you to provide you with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. You may be contacted by us, or by one of our selected partners, in each case where you have consented to receive these communications. You may opt out of receiving our marketing communications at any time by contacting us at firstname.lastname@example.org or by using the unsubscribe link in any of our communications. We will continue to contact you for non-marketing related purposes where we need to issue a field corrective or safety notice, or to where we need to send certain information to you under a legal, regulatory, or ethical requirement.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Please, however, note that the nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet and any transmission is at your own risk.
Your Personal Information collected via our Site will be stored on servers located in the UK. It may also be processed by our staff or by one of our service providers operating at our head office; Kent Frozen Foods, Kent House, Priory Park, Aylesford, Kent, ME20 7PP. In some circumstances, your personal information may be transferred to the United States. This includes individuals engaged in, among other things, the fulfilment of your order, administration of an enquiry or request you make via our Site or the provision of support services. We have implemented appropriate safeguards, to protect your personal information when it is transferred, including the execution of data transfer agreements with recipients of the information.
You may inform us of any changes in your Personal Information and in accordance with our obligations under applicable data protection laws we will update or delete your Personal Information accordingly. Residents of the EEA: You may have the right to: request (a) access the to your personal information we hold about you; (b) request we correct any inaccurate personal information we hold about you; (c) request we delete any personal information we hold about you; (d) restrict the processing of personal information we hold about you; (e) object to the processing of personal information we hold about you; and/or (f) receive any personal information we hold about you in a structured and commonly used machine-readable format or have such personal information transmitted to another company. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you. To exercise any of your rights in connection with your personal information, please contact email@example.com. We will process any request in line with any local laws and our policies and procedures. If you are located in the EEA, you have the right to lodge a complaint about how we process your personal information with the supervisory authority in your country.
2) Cookies used on Kent Frozen Foods Ltd website
Strictly necessary cookies: these are essential in order to enable you to move around the website and use its features. Without these cookies, the services you have asked for cannot be provided.
3) Google Analytics
4) Opting out of cookies
You may control and block the cookies used by the website by modifying the settings in your internet browser (for example Internet Explorer, Chrome and Firefox) or on your device which allows you to refuse the setting of all or some cookies. However, if you use your browser or device settings to block all cookies you may not be able to access all or parts of our website. For more information and how cookies they can be managed and deleted please visit http://www.allaboutcookies.org/ or http://www.networkadvertising.org/choices/.
If you have any questions about the processing of personal information via this Site, please contact our Data Protection Officer by email at firstname.lastname@example.org. If you contact us, we will do our utmost best to address any concerns you may have about our processing of your Personal Information.
(Issue Date: June 2018)